Jul 15th , 2021
Erika Simone is an amazing product advisor. She and the general manager David Pascoal, made my experience top shelf. This was the best and easiest experience I have ever had purchasing a car. Due to that I will remain a Mazda Kingston customer for life. Thank you! (Please see comments in first question of survey) From the moment I phoned in to book a test drive to the moment I drove off with my new car, the whole experience was amazing. Erika Simone was my product advisor and she is a breath of fresh air. She is extremely knowledgeable about the car and was able to clearly explain everything. She and the general manager, David Pascoal, did not sugar coat or try to ‘fluff’ up the cost. This was the fist time in the past 25 years of owning cars that I did not feel bombarded, pushed or cajoled into buying a car. It was an honest, open, easy and clear process with 100% customer satisfaction. I believe due to this experience I will now be a Mazda owner for life. This is my first ever Mazda and my first ever experience that was this positive. Thank you so much Erika and Dave.